Frequently Asked Questions


How long will I have access to the recordings?

Everyone will have access to the recordings until July 11th, 2022.


Can I get CEU's for watching these videos online? Can I get a Certificate of Completion?

Unfortunately we are unable to provide CEU's for watching conference recordings. However, you will automatically be emailed a Certificate of Completion from Teachable after clicking "Complete and Continue" for each video in a given course.

If you attended the conference and have questions about CEUs or certificates, please email [email protected]


Can I download a copy of the handouts or Powerpoint?

Underneath each video and abstract/biography, you can view any associated handouts or Powerpoint presentations. *Please note that handouts/Powerpoints are not available for every video.* In general, handouts are downloadable and Powerpoints are view-only unless the presenter has given written permission to [email protected] Items will have a "Download" button underneath them if they are able to be downloaded.


Are translation options be available?

While we are unfortunately unable to offer translation for all videos, our team is still working to figure out translation options. If a video is currently available in a language other than English, it will be listed in the video title. Translated videos can be found at the bottom of the lecture page.

As of 9/13/21, we have 1 video available in French, 3 videos available in Spanish, and 4 videos available in German within the General Conference course. A transcript of David Grand's keynote is available in all 12 conference languages. Please email [email protected] for further translation questions.


Who can I contact with questions or feedback?

For all questions or feedback, please contact [email protected] Due to high email volume, we thank you for your patience and aim to respond to you within 72 hours.


I'm having trouble logging in. What should I do?
  • Please be sure you are using our unique URL https://brainspotting.teachable.com to enter in your username/password.
  • On the Log-In page, enter in the email address you provided for conference registration and click "Forgot password". Teachable will email you steps on how to create a password and verify your account.
  • If you are still experiencing issues, please email [email protected]


Can I share my access with others?

No. We want to honor the time and dedication each presenter put into their lecture by only allowing paid attendees access to the recordings.


I am a presenter and would like to edit or add something to my section. Who can I contact?

Please contact [email protected] with any requested edits.


How can I purchase access to the recordings?

To purchase recording access, please click the "Purchase Now" button on the Navigation Bar. After purchasing, you can log-in at https://brainspotting.teachable.com to access the videos. It may be helpful to Bookmark our unique URL for future reference. Please note that the www.teachable.com URL only works for myTeachable users.


I attended the Conference. How can I access the complimentary recordings?
  • Please visit our unique URL https://brainspotting.teachable.com
  • On the Log-In page, enter in the email address you provided for conference registration and click "Forgot password". Teachable will email you steps on how to create a password and verify your account.
  • If you are still experiencing issues, please email [email protected]


I'd like some additional guidance on how to use the Teachable platform. Is that available?

Yes, Teachable has created Student Guides for how to navigate the platform. Please review at https://support.teachable.com/hc/en-us/categories/360001532172-Student-Guides and reach out to [email protected] if you cannot find the answer to your question.